If you have created more than one account, using multiple email addresses, please sign in to each of these accounts separately. There is not a way to automatically merge multiple accounts and email addresses. All of your information, games, and membership rewards are associated with that particular account. Please do NOT include your full credit card number.Īn email address is required to set up a new account. First 4 and last 4 digits of the payment card on the account.To help us quickly locate your account, please provide the following: If you don't remember the email address for your Big Fish account, or if you created an account using the wrong email address, please contact Customer Support. In order to ensure that you receive your reset password, please add and your safe-senders list.įorgot your account email, or accidentally used wrong email address to sign up? If you do not receive a reset password, it's possible that our email was sent to the Spam or Junk folder of your inbox. Return to the Sign In page and sign in with the email address and the reset password.Check your email at the email address entered in step #3 above.Enter the email address associated with your account.If you forgot your password, follow the steps below to have a new password emailed to you: Note: make sure to click on Sign In directly instead of pressing the Enter key if there is trouble signing into the Big Fish Games app
Enter the password you created for your account.Enter the email address that you used to create your account.Make sure you're filling out the form on the right, labeled Sign In.Sign-in page not working, or you're being taken to the wrong page?Ĭlick here to go to the Sign In page, then follow these steps:.
Forgot your account email, or accidentally used wrong email address to sign up?.Make sure you're using the correct account information, or try requesting a new password.Ĭlick a question below to jump to an answer:
Most sign in problems happen when the wrong email address or password is used to sign in.
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